Shipping Policy

Last updated: 1st July 2026

Thank you for shopping with ZCurves! Below you'll find everything you need to know about how we process and ship your order.

Order Processing Time

All orders are processed within [1–3] business days (excluding weekends and holidays) after you receive your order confirmation email. You will receive another notification when your order has shipped.

If we are experiencing a high volume of orders, processing times may be delayed by a few days. If there will be a significant delay, we will contact you via email or phone.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Free Standard Shipping is available on all orders over $75 within the United States.

Delivery delays can occasionally occur due to carrier issues, weather, or customs (for international orders).

Where We Ship

We currently ship to addresses within the United States. [If you also ship internationally, add: We also ship to select international destinations. International orders may be subject to import duties and taxes, which are the responsibility of the customer.]

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package directly with the carrier. Please allow 24–48 hours for tracking information to update after you receive your shipping confirmation.

Lost or Stolen Packages

ZCurves is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Please double-check your shipping address at checkout. If you believe your package was lost or stolen in transit, please contact us at  Zedellyne_nassy@yahoo.com and we will do our best to assist you in filing a claim with the carrier.

Damaged or Incorrect Items

If your order arrives damaged or you received the wrong item, please contact us within [7] days of delivery at [support email] with your order number and a photo of the item, and we'll make it right.

Order Changes & Cancellations

If you need to change or cancel your order, please contact us as soon as possible at [support email]. Once an order has been processed for shipping, we are unable to make changes.

Questions?

If you have any questions about your shipment, feel free to reach out to us:

📧 Zedellyne_nassy@yahoo.com 📞+1 (202) 415-2703

See also our Refund Policy.